Logging in with a different IP address from your last login.įor information regarding login restrictions and how to resolve them, please visit: ģ) If you use a SQUARE ENIX Software Token and you plan on purchasing a new mobile device or upgrading your current one, you will need to remove the token first by logging into the SQUARE ENIX Account website, deactivating it, and then registering a new one.Logging into the Mog Station or game launcher while using a VPN.Logging into the Mog Station or game launcher from a different device/location.Logging in after an extended amount of time since your last log in. ![]() Here are several instances where login restrictions may be applied: You can mitigate further login restrictions by registering two-factor authentication (such as the Software Token or third-party authentication software) to the account. To remove the restriction, you must reset the account password. If you need to reset the account password, please visit: Ģ) A login restriction may be placed on an account when abnormal login activity is detected. You can log into the account via the Mog Station at: Please keep in mind the email is case sensitive, so if it does not match, you’ll receive a notice stating the email is not linked to a SQUARE ENIX Account. Continued abuse of our services will cause your IP address to be blocked indefinitely.In an effort to make returning to FINAL FANTASY XIV as smooth as possible, we wish to provide some tips to help users avoid some of the issues that they may encounter.ġ) If you’re unable to locate your SQUARE ENIX ID, you should attempt to log in using the email address you used when creating the account. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. ![]()
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